Website eMinds Emarati Talent
Job Details
Job Position – L2 Field Engineer
Company Name – eMinds Emarati Talent
Location: UAE
Salary: AED 7,000-11,000
Department: IT Infrastructure / End User Support
What’s in it for you?
You’ll be the go-to expert for everything end-user computing: guiding the field team, keeping endpoints healthy, and making sure executives never miss a beat because of tech glitches. Think of yourself as the bridge between technology and people.
What you’ll do
– Be the L2 hero who steps in when issues get tricky
– Support field engineers — you’re the calm in the storm
– Own the lifecycle of devices (from setup to patching to retirement)
– Work hands-on with SCCM, Intune, JAMF, Active Directory
– Keep endpoints secure, updated, and compliant
– Deliver white-glove support for VIPs when needed
– Document, streamline, and improve how EUC support gets done
What you bring
– 5–8 years in IT support / infrastructure (L2 experience is key)
– Strong knowledge of Windows, macOS, M365, mobile devices
– Confidence with endpoint tools: Intune, SCCM, JAMF, AD
– Understanding of patching, software deployment & group policies
– A knack for solving problems under pressure — with a smile
Bonus Points if you have
– ITIL Foundation or Microsoft certifications (MD-102, AZ-104)
– CompTIA, Citrix, or VMware Horizon training
Email: smelgalad@eminds.ae with the subject ‘L2 Field Engineer’
To apply for this job email your details to smelgalad@eminds.ae