Website Techss
Job Details
Job Position – Microsoft 365 Support
Company Name – Techss
(L2) to join client’s team based in Dubai/Ras Al Khaimah
Contract Duration: 12 months
Location: Dubai/Ras Al Khaimah
Experience: 3+ years
Notice period: 15 days/Immediately
.At least 3 Years of related experience in an organization with 1000+ end user support with strong customer service skills and problem-solving mindset.
·Fundamental knowledge of: Microsoft Exchange (On premise/Online), Intune- MDM and MAM, Microsoft ATP, Microsoft Active Directory, Azure Active Directory, SSO, Microsoft 365 powers, Microsoft security and compliance, MS Team Voice.
·Flexibility to work for extended time and in rotating shift to ensure 24X7 support.
· Handle tickets of Post migration end user issues of Outlook, OneDrive and troubleshooting over call and remote access.
·Resolve escalated email routing, connectivity, permissions, and filtering support issues.
· Monitor backups and perform periodic test restores.
· Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
· Managing Windows infrastructure technologies.
Key skills
• Azure, Office 365, Microsoft Security and Compliance, Exchange, Teams, Intune, Active Directory, VMware, SCCM technical support Expertise.
• Power Shell, AD connect, SSO
Email : sruthy@techss.com
To apply for this job email your details to sruthy@techss.com