Website Pact Employment
Job Details
Position – POS Field Engineer
Location – Dubai
Salary – AED 5500 – 6500
Job Description:
– The Service Engineer is responsible for providing service and customer support during field visits or dispatches.
– Performs technical and administrative work in supporting and maintaining the Point of Sales (POS) systems and related devices for the client. Work involves maintenance and support of all computers (servers, desktops, cash registers) databases, networked and standalone printers, label printers, scanning equipment and all other IT equipment.
– Provides technical support to customers for Point of Sale software, systems, and hardware.
– Conduct troubleshooting and preventive maintenance to POS terminals. Check terminal appearance, connection, working condition and perform test transactions for all card brands.
– Accomplish a service activity report for service activity done; attach a test transaction receipt as proof that work is correct and efficient.
– Relay concerns regarding client’s satisfaction, POS terminal performance, and suggestions for service improvement.
Major Requirements & Responsibilities:
– Minimum one year of experience in POS Operations.
– Strong knowledge of PC hardware and software – installing, configuring, diagnosing and troubleshooting.
– Competency in Microsoft Operating Systems, Microsoft Office Applications, and desktop software
– Intermediate knowledge in LAN, WAN, Computer/PC hardware, internet systems, tools and concepts.
– Has knowledge of various project management methodologies is an advantage with Keen to details and output-oriented.
NOTE: Only shortlisted candidates will be contacted
Candidates meeting the criteria, share their resume on niha@pactemployment.ae with subject line “POS”.
To apply for this job email your details to niha@pactemployment.ae