Website Metaform
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Job Details
Job Position – Sales Support Coordinator
Company Name – Metaform
Location: Dubai, UAE
To provide seamless administrative, operational, and coordination support to our Sales Team, ensuring efficient order execution and high levels of customer satisfaction.
Key Responsibilities:
Sales Administration & Documentation: Prepare, track, and follow up on quotations, sales orders, invoices, delivery documents, and customer correspondence while maintaining strict document organization.
Order Processing & Tracking: Accurately receive and process customer orders, monitor order progression, and ensure that agreed delivery timelines are strictly met.
Cross-Functional Coordination: Act as the primary liaison between the Sales Team and internal departments—including Production, Procurement, Warehouse, Logistics, and Finance—to ensure smooth order fulfillment.
Customer Service & Communication: Respond promptly to customer inquiries, follow up on purchase orders, and coordinate with internal teams to resolve any order or account issues swiftly.
Reporting & ERP Management: Maintain accurate up-to-date customer and sales records within the company’s ERP/CRM system, and generate regular sales, pending order, and status reports for management.
Job & Person Specification:
Qualifications: Diploma or Bachelor’s degree in Business Administration, Marketing, Commerce, Sales, or a related field.
Experience: 2–4 years of relevant experience in Sales Coordination, Sales Administration, or Sales Support. Experience within manufacturing, construction, engineering, building materials, fit-out, or related industries in the UAE is preferred.
Technical Skills: Proficiency in Microsoft Office (specifically MS Excel, Word, and Outlook) and hands-on experience working with ERP and/or CRM systems.
Core Competencies: Excellent written and verbal English communication, strong follow-up and organizational abilities, high attention to detail, and the ability to multitask effectively in a fast-paced environment.
Email : ismot.z@metaformuae.com
To apply for this job email your details to ismot.z@metaformuae.com