Website Mashreq Bank
Senior Digital Specialist Jobs in Dubai
About the job
Job Purpose:
- Spearhead the development of digital content, applications and interfaces for various delivery channels – Website, Mobile, Digital Interactive Devices, Internet Kiosks, Email, ATM etc for the Electronic Business & Innovation.
Key Result Areas:
- Manage and strategize the User experience for the Mashreq mobile applications.
- Manage the User experience and interface for Corporate, Islamic.
- Manage development of digital content to implement new and improved techniques for online & mobile applications for Electronic Business & Innovation.
- Manage digital application architecture with key delivery focus on online, mobile and rich media interactive devices.
- Manage digital application with key focus on UI & UX framework.
- Manage analytics dashboards for all online and mobile applications.
- Develop innovative app models to bring traffic and users to online and mobile applications basis the guidance from channel manager and Electronic Business Unit.
- Ensure optimal management of content for Retail Banking information across website, mobile apps and innovative digital interfaces.
- Ensure that the graphical, navigational, interactive and informational features of the alternate channels are always of a high standard and effective in both customer service and fulfillment and the generation of new business.
- Liaise and follow up with the different areas within RBG / external sources to obtain required information to be published digital, online and mobile channels.
- Liaise with backend office processes (operations) to ensure adherence to service standards for web, mobile & email content management.
- Aid product management in the creation and execution of online marketing campaigns.
- Meet deadlines and targets set by segment & marketing for campaign execution on the alternate channels.
Knowledge, Skills & Experience:
- 5+ years of website development.
- 2+ years of mobile and hybrid app development.
- Strong UI and UX skills.
- Experience in Java, HTML, XHTML, CSS3, web 2.0 technologies and web services.
- Experience in implementing and managing Google AdWords and Google Analytics.
- Experience in online customer engagement tools for the online and mobile mediums.
- Ability to work on multi channel digital application platforms.
- Experience in web development languages.
- Experience in Web hosting servers, Triton and Microsoft SharePoint.
- Proven success leading multi-functional teams coupled with the ability to influence others and build relationships.
- Excellent communication skills with the ability to communicate thoughts and ideas to diverse audiences.
- Ability to involve and motivate others in activities and make creative use of available tools and techniques.
- Ability to adapt to a dynamic, rapidly changing environment.
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