Website Alpha Data Recruitment
Job Details
Job Position – Service Desk Analyst
Company Name – Alpha Data Recruitment
Contract Duration: 2 Years – Extendable
Salary: 16000 AED
Bachelor’s degree in computer sciences or related fields
5 years’ work experience in service desk/customer services
Experience in IT Service Management and ITIL framework/processes
Experience in handling and managing SLAs
Aware about ITIL Foundation.
Experience in using CRM/ITSM/ticketing tools
Excellent communication skills
Knowledge on Internet surfing, search engines, etc.
Email : nishad.kabeer@alpha.ae
To apply for this job email your details to nishad.kabeer@alpha.ae