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Website Alpha Data Recruitment
Job Details
Job Position – Service Desk Engineer
Company Name – Alpha Data Recruitment
To provide Operational Support in the domain of Service Desk.
Experience in ITSM Tools (Manage Engine) and remote support tools
Support the following technologies: Windows, MS Office, Laptops & Desktops, Basic LAN/WAN connectivity
Experience in Active Directory, Shared Folder Management, Mailbox Management, User Account Management
Receive Help desk calls & Log tickets for all requests/incidents raised over calls
Managing and Responsible for Incident Handling, Service Requests and Escalation Management.
Email : mfarazul@alpha.ae
To apply for this job email your details to mfarazul@alpha.ae