
Website Zone
Job Position – Software Technical Writer (Remote)
Company – Zone
Zone, a market leader in IT services, is excited to expand its team! We are looking for an experienced Software Technical Writer to join us remotely.
Key Responsibilities:
– Technical Documentation Creation:
Write, edit, and maintain high-quality technical documentation, including user manuals, installation guides, API documentation, release notes, system architecture diagrams, instructional guides, whitepapers, reports, research papers, proposals, online documentation and troubleshooting guides for software applications and IT systems.
– Collaborate with Stakeholders:
Work closely with developers, product managers, system administrators, and other technical teams to gather information, understand complex business concepts, ensure the accuracy, relevance of documentation and translate them into technical user-easily documentation.
– Maintain Documentation Standards :
Ensure all documents follow established company style guides, branding guidelines, and industry best practices and developing clear, concise, and accurate technical documents for existing product lines along with new capabilities, user manuals, technical specifications, and data sheets.
– Adjust BRDs: Review, revise, and update Business Requirement Documents (BRDs) to ensure they reflect business objectives and technical specifications accurately.
– Audience-Centric Writing: Tailor content for various audiences, including end-users, system administrators, developers, and internal technical teams.
– Ensure documents are accessible to both technical and non-technical users.
– Version Control and Updates: Regularly update and maintain documentation to reflect changes in software functionality, new features, or system updates.
Test Documentation Accuracy:
Verify documentation accuracy and perform hands-on tests of software and systems when necessary to ensure that all information is correct.
Train and Support Team Members: Provide guidance and training to other staff members (technical or non-technical) on documentation best practices and tools.
Required Skills & Qualifications:
-University degree in Computer Science, Engineering or equivalent preferred
-5+ years of experience in technical writing, ideally in IT or software-related fields.
-Proficient with technical writing tools (e.g., Madcap Flare, Adobe FrameMaker, MS Office).
-Excellent written skills in English and Arabic
Preferred Qualifications:
-Certifications in Technical Writing are plus.
Email: nadeen.abdelmegid@zone.net.sa
To apply for this job email your details to nadeen.abdelmegid@zone.net.sa