Website Vivandi Group
Job Details
Job Position – Systems Support Executive
Company Name – Vivandi Group
Web Support
You will be responsible for maintaining and improving systems to ensure smooth operation and a high-quality user experience for our customers.
Key Responsibilities:
-Monitor and maintain the online travel agency’s systems, including the website, booking platform, payment systems, and other related software.
-Troubleshoot technical issues and provide solutions to ensure smooth operation and a high-quality user experience.
-Work with the development team to improve and enhance the online travel agency’s systems.
-Ensure data security and integrity, including backups and disaster recovery plans.
-Communicate with customers to provide technical support and assistance, including via phone, email, and online chat.
-Monitor website traffic and usage to identify potential issues and optimize system performance.
-Keep up-to-date with new technologies and industry trends to ensure the online travel agency stays ahead of the competition.
Requirements:
-Bachelor’s degree in Computer Science or a related field.
-At least 2 years of experience in system support, preferably in the travel industry.
-Strong technical skills, including proficiency in web development, programming languages, and database management.
-Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical users.
-Ability to work independently and manage multiple tasks simultaneously.
-Strong problem-solving skills and attention to detail
-Knowledge of the online travel industry and related technologies is a plus.
If you are passionate about technology and the travel industry and are eager to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity as a system support executive for our online travel agency.
Location: Pune, Maharashtra
Salary: INR. 50,000.00 – INR. 80,000.00
Email: hr@vivandigroup.com
To apply for this job email your details to hr@vivandigroup.com