Website Paraminfo
Job Details
Job Position – Technical Support Lead
Company Name – Paraminfo
For Abu Dhabi location.
Experience- 15+ years
Availability- 30 Days Max.
Candidate must have experience in banking projects.
– At least 15 years of experience in technology services with a banking industry background, with at least 6 years in a managerial capacity for management of financial applications/technical systems.
– Experience in UAT testing or system rollout,
digital banking/financial service experience is a plus.
– Knowledge of IT Project Management; IT Quality Processes; IT Security policies.
– Strong Experience in managing technical support professionals.
– Excellent written and verbal communication skills.
– Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience.
– Ability to successfully communicate and coordinate with departments across the organization including Sales, Operations, Consulting, CSM, QA, Program Management, and Product Management.
– Strong Escalation management experience with multiple stakeholders including vendors.
Must Have: Banking Project Tech lead in Java, Oracle, LINUX env.
System Development
– Application Support and Tech Leads
– API & 3rd Party Integration Components (ex: IBM MQ,WEB SERVICES, SOAP etc)
5+ years of experience of the vendor & it’s resources in System Enhancements of Banking Applications
Number of clients / customers to whom Teach Lead support Services are being provided currently
Bug bounties or have industry recognition for their Agile System Developmet & Scrum skills.
RFP Response (Approach / Methodology).
Certifications Any 1 or 2 required:
PMP
SCRUM
Business Analysis
Email : karen.d@paraminfo.com
To apply for this job email your details to karen.d@paraminfo.com