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Ticketing Agent

  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Atlantis

Job Details

Job Position – Ticketing Agent

Company Name – Atlantis

We exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

The Role

As a Ticketing Agent you will be responsible for all cash and credit card transactions for ticket sales at the Aquaventure Waterpark. You will provide friendly and informative service about the waterpark, be familiar with attractions and facilities across the resort and upsell activities to the guests. Ticketing Agents will also monitor guests entering and exiting the ticketing plaza, whilst always maintaining a clean and safe environment.

About You

As a Ticketing Agent you will enjoy dealing with a variety of guests while representing Aquaventure as the first point of contact. You will have prior experience working under pressure within a fast-paced environment, with the ability to handle a high volume of transactions for ticket sales. You will be customer service focused, friendly with a willingness to always assist guests with their queries.

To be successful in this role, you will need previous experience handling cash and card payments. Fluency in any of the following languages is highly advantageous – Spanish, Italian, Russian, German, French.

An iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined.

We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.


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