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Assistant E-commerce & IT Operations Manager

  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

House Of Yamina

Job Details

Job Position – Assistant E-commerce & IT Operations Manager

Company Name – House Of Yamina

Will support the E-commerce & IT

Operations Manager in overseeing day-to-day e-commerce platform activities and IT operations.

This role requires strong organizational skills, attention to detail, and the ability to coordinate

between various teams to ensure smooth business operations, timely problem-solving, and

continuous improvement of systems and processes.

Key Responsibilities

• Assist in managing the daily operations of the e-commerce platform, including product

listings, inventory updates, and order processing.

• Support IT operations including troubleshooting, system monitoring, and coordinating

maintenance activities.

• Collaborate with marketing, logistics, customer service, and IT teams to ensure seamless

operational workflows.

• Help monitor website performance and analytics to identify areas for improvement.

• Assist with vendor and third-party service provider communications and management.

• Maintain accurate documentation of processes, technical issues, and resolutions.

• Assist with system upgrades, testing new software or features, and training end-users.

• Support inventory control and stock reconciliation processes.

• Prepare reports and presentations for management on operational metrics and IT

performance.

• Help enforce data security and compliance policies.

Qualifications & Skills

• Bachelor’s degree in, Information Technology or related field preferred.

• 1-3 years experience in e-commerce operations, IT support, or related roles.

• Basic understanding of e-commerce platforms (e.g., Shopify,) and IT infrastructure.

• Proficiency with MS Office Suite (Excel, Word, PowerPoint).

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Ability to multitask, prioritize, and work independently.

• Detail-oriented with a strong focus on accuracy.

• Knowledge of basic IT troubleshooting and support.

• Familiarity with digital marketing concepts is a plus.

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