Website 3i Infotech
Job Details
Job Position – Call Center Agent
Company Name – 3i Infotech
Nationality-No Bar
Salary-4000-5000 AED
Availability- Immediate to 15 Days.
Current Location- Domain-Banking Domain
-Attending customer’s interactions and efficiently gather related information to fulfill customer needs.
-Professionally handle customer’s interactions and ensure that issues are resolved both promptly and thoroughly.
-Provide high class services and support on Bank’s different products.
-Maintain a high level of knowledge about the banks products and services and ensure customers are provided with full accurate information.
-Adhere to all bank policies and procedures corporate security policies, regulatory guidelines, industry service standards and codes of conduct
-Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
-Cross sell and upsell different bank products.
-Maintain effective relationship with superiors and colleagues to ensure Team work and professional work environment.
-Adhere to Call Center scheduling, and maintain high level of adherence.
Job Specification
Minimum Education required
Minimum High school/Diploma graduate
Work Experience (Please specify minimum number of years and the field in which experience is required)
Minimum 1-2 years of experience in call center
Specified area / field of experience (if required)
Customer Service, Call Center-Voice Support
Location : Dubai
Email : Sakeena.bano@3i-infotech.com
To apply for this job email your details to Sakeena.bano@3i-infotech.com