Website Idcmps
Job Details
Job Position – Customer Service Agent
Company Name – Idcmps
Key Responsibilities:
-Provide professional support and assistance to customers regarding service inquiries and contracts.
-Handle customer requests, complaints, and escalations while ensuring timely resolution.
-Process customer applications, contracts, payments, and related documentation accurately.
-Manage payment collection, receipt issuance, and reconciliation activities.
-Maintain accurate customer records and update information in CRM systems.
-Coordinate with internal departments to ensure smooth service delivery.
Requirements:
-Diploma / High School Certificate or equivalent.
-Minimum 1 year of experience in customer service or related field.
-Good communication skills and customer-focused approach.
-Ability to handle multiple tasks and work in a team environment.
-Bilingual – English & Arabic would be an added advantage
Location: Abu Dhabi, UAE
Interested candidates can share their CV with the subject line “Customer Service Agent” to sujeet.raja@idcmps.ae
An include your current location, expected salary, notice period, and visa status
To apply for this job email your details to sujeet.raja@idcmps.ae