Customer Service Executive

Job Details

Job Position – Customer Service Executive

Company: DDU Shipping and Logistics LLC

Location: Dubai

Industry: Courier

Experience Required: 2–3 Years in Courier/Freight Forwarding

Key Responsibilities:
– Handle shipment tracking, client queries & complaints
– Coordinate with warehouse, delivery teams & international partners
– Maintain service quality and client satisfaction
– Manage customs documents & delivery follow-ups

What We’re Looking For:
– Strong communication & problem-solving skills
– Prior experience in courier/logistics in UAE
– Knowledge of shipping software & documentation
– Immediate joiners preferred

Email: vinod@ddu-express.com

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