Skip to content
Home » Digital Senior Researcher

Digital Senior Researcher

  • Full Time
  • Dubai
  • 1000 - 10000 USD / Year
  • Salary: 1000 - 10000

Website Toluna Corporate

Digital Senior Researcher Jobs in Dubai

 

About the job

Toluna delivers real-time consumer insights at the speed of the on-demand economy. We do what no other insights company can.

We combine innovative technology, award-winning research design, vertical expertise and a panel of over 30 million consumers.

Toluna is the parent company of Harris Interactive Europe and KuRunData. https://tolunacorporate.com/

 

Introduction

 

As Toluna enters its next phase of exciting growth we are looking for a dynamic individual to support us create the foundation for a successful digital research team in Dubai, to support MENA business leveraging on quantitative research expertise to delivery business and digital objectives.

 

Responsibilities:

 

  •  Key player in a small but fast-growing team sharing best practice
  • Provide guidance to clients and sales team on best research approach including examples of deliverables
  • Co-partnering with Sales in pitching to new clients
  • Directly involved in research deliveries including questionnaire design and report building
  • Liaise internally with Project Managers for the technical execution of the project including data collection
  • Optimize process to improve clients’ experience and client’s satisfaction which eventually leads to repeat business
  • Great understanding of all Toluna Digital offering. Act as Digital Ambassador internally and externally. Putting Toluna digital research platform as nr1 priority in delivering services for clients
  • Help finding synergies with clients and establish long lasting fruitful partnerships with them
  • Working with Sales and Client Service Team (PMs team) to align on project specs and business needs
  • Supervising output delivered by researchers and harmonizing different clients’ experience
  • Work closely with all departments to achieve best solutions and service for Toluna’s clients

 

Time Management:

 

  •  (50%) Direct involvement in Research Delivery
  • (50%) Digital Ambassador & Sales Partnership

o  Support Commercial Team to transform a research brief in a strong proposal

o  Great knowledge of our digital offering. Combine our digital offering with research capability when required. Run demonstration of Toluna digital platform to engage with new and repeated clients.

o  Participate with Sales at client’s pitch and events

 

Required experience

 

  •  Bachelor’s degree, or equivalent related experience
  • 7+ years market research experience preferably in FMCG sectors and focusing on Innovation
  • 3+ years market research experience spent in a Senior Research role
  • Experience in online and mobile research. Preferably exposed to DIY research tools
  • Client management and client facing experience
  • Excellent written and verbal communication skills in English
  • Highly motivated, able to work within tight deadlines and under pressure
  • Excellent trouble-shooting and problem-solving abilities

 

 

Skills and Traits

 

  • Ability to work accurately in a fast-paced environment
  • Charismatic and entrepreneurial approach to relationship building internally and externally
  • Excellent communicator, including questioning, written and oral skills, who is able to articulate the Toluna value proposition
  • Have a strong work ethic and demonstrate exceptional commercial and customer service skills
  • Ability to work independently as well as part of a team and multitask various projects
  • High levels of attention to detail with a structured approach to account management
  • Success-driven with the ability to be flexible and self-motivated
  • Excellent inter-personal and inter-departmental skills
  • Positive attitude with a solutions-based approach
  • Growth mindset to continuously develop skills and knowledge including participating in Toluna training as required

 

What we offer

 

At Toluna you will find an exciting and multicultural place to work.

We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

 

Work in line with the Toluna Employee Values

 

Integrity & respect – We treat our colleagues, clients and partners how we want to be treated.

Success in unity – We deliver results by working as a team with common goals.

Smart decisions in action – We implement plans without delay and stay nimble to change on demand. ???????

Make it simple – We simplify complexity, making the complex easy to understand.

Be bold – We welcome big and small ideas that challenge and inspire us to change.

Delight customers – We work tirelessly to exceed expectations, turning satisfaction into delight. ???????

Reward great work – We believe performance is the reason for advancement. Do good work and good things come.

 

 

 

 

To apply for this job please visit tolunacorporate.orangehrmlive.com.