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ERP Applications Support Engineer

  • Full Time
  • Dubai
  • Salary: 200 - 20,000

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ERP Applications Support Engineer Jobs in Dubai

 

Position: ERP Applications support Engineer (Yardi Administrator)
Job Location- Dubai

Required Experience:

–    Make sure that all applications currently administered are in perfect running conditions with minimum downtime.
–    Make sure that service request to the applications administered have been attended and/or fixed within the SLA periods as per IT policy.
–    Make sure that user access requirements have been provided within SLA periods as per policy.
–    Must enforce and implement security policy of the applications administered.
–    Must notify users in advance in case of any downtime or maintenance activities.
–    Must ensure that consultants/programmers/developers get the required application access rights or system software and/or server configuration access rights.
–    Manage application licenses and expirations renewal.
–    Must provide adequate information to business for the application requirements and capabilities.
–    Coordination with the vendor of any issues and requirements for the applications administered.
–    Must implement and confirm to IT Security policies.
–    Must be ready to learn and execute other tasks required by the department.

Yardi Support
–    Manage Accounts Payables to enable smooth functioning of EFT and other payments.
–    Work out Accounts receivable to apply the charges and the invoice.
–    Budgeting and Forecasting and budget uploads for the following year and to help in posting the expense.
–    Lease Administration to be able to enter the details of the lease and issue the contracts from the system.
–    Legal Team to be able to update legal status and flags in the system. Support in their workflows.
–    Check if PO’s are correctly interfaced from oracle to Yardi.
–    Maintain Reports and correct them if any issue in the Output.
–    Resolve issues related to tenant Portal at the time if invitation, sending and logging in for the tenant.
–    Review and Maintain work Order workflows and any changes requested for the same.
–    Maintain Lease and Invoice Workflows and develop and new requirements for the workflows .
–    All issues and troubles have been neutralized and fixed within SLA’s and/or ASAP.
–    Ensure to keep Yardi up and running 24/7, supporting business end users, management of Yardi portal to report bugs and receive fixes.

Email at poonam@alphadxb.com

 

 

To apply for this job email your details to poonam@alphadxb.com