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Import/Export Customer Service

  • Full Time
  • Dubai

Lechaco

Import/Export Customer Service Jobs In Dubai

 

About the job

 

Leading Freight Forwarder / NVOCC/ Customs House Broker, with locations in 22 countries and over 2500 employees strong, is seeking a highly motivated and organized individual to cover all aspects of Import and Export Operations for air, ocean road shipments, for its Dubai office.

 

 Responsibilities Include but are not Limited to:

 

  • Preparing daily activities including: Customs clearance, answering emails, preparing delivery orders and coordinating the pickup and delivery of cargo.
  • Preparing quotations / Inside Sales.
  • Working with Agents, carrier, co-loader to procure and negotiate rates.
  • Receiving, reviewing, and processing import/export documentation for an assigned base of accounts.
  • Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions.
  • Coordinating the release of goods from the carrier, Customs, Ports or other governmental agency examinations that may be required.
  • Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available.
  • Learning and applying UAE Government regulations (ie. Customs clearance).
  • Coordinating shipments with Consignees and Brokers.
  • Corresponding with overseas agents and clients.
  • Working with steamship line /airlines/trucking companies to obtain quotations and handle the movement of freight.
  • Developing and maintaining excellent customer service to internal and external customers.
  • Handling the files from A to Z.

 

Job Requirements:

 

  • 3 to 5 years experience in handling Import/Export shipments with a freight forwarder
  • Experience in the customs documentation process
  • strong procurement/negotiation skills
  • Be able to work independently, multi-task, be a team player and work in a fast-paced environment
  • Possess excellent written and verbal communication skills
  • Have computer skills and knowledge of Microsoft Outlook, Excel and Word.
  • Experience with the handling of hazardous materials a plus.

 

Benefits: 

 

  • Individual training opportunities according to personal skills and interests
  • A future-oriented workplace with a long-term perspective
  • Diverse Projects in which you take on responsibility
  • competitive salary and benefits

We look forward to receiving your complete application documents, stating the earliest possible starting date and your salary expectations.

 

 

 

To apply for this job please visit www.linkedin.com.