Website Triac Solutions
Job Details
Job Position – Information Technology Specialist
Company Name – Triac Solutions
Location: Bahrain
Experience Required: 7+ years
Notice Period: Immediate – 30 days
Salary: BD 900 per month
Key Responsibilities:
-Technical Support: Provide support for Microsoft technologies (Windows 11, Office365, Microsoft 365 Apps, MS Teams), Mac OS, iOS, Android, and desktop software (Microsoft Office, Adobe).
-System and Hardware Support: Troubleshoot and resolve issues with desktop hardware, laptops, printers, scanners, IP phones, and connectivity.
-Access Control: Support BioTime – Suprema Access Control and Time & Attendance Systems.
-Networking & Virtualization: Basic knowledge of Active Directory, DNS, DHCP, Windows Server 2019/2022, Microsoft Azure, AWS EC2, and network troubleshooting.
-Documentation and Escalation: Document technical issues, follow standard escalation procedures, and report security issues. Manage IT assets and maintain ticket queues.
–Project Participation: Support IT projects, provide documentation, and coordinate with clients and suppliers.
Required Skills and Experience:
-Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
-Experience: 7+ years in support desk roles with hands-on experience in end-user support, applications, hardware, and networking.
– Certifications: Microsoft Certification (MCSA, MCITP/MCTS), CCNA, AWS Certified.
Technical Proficiencies:
-Advanced support for Microsoft and non-Microsoft technologies, including Windows 11, Office 365, Mac OS, iOS, Android.
-Basic knowledge of Active Directory, Windows Server, virtualization technologies (Azure, AWS), and network systems (WAN, LAN, Cisco routers/switches).
Professional Skills:
-Strong problem-solving, critical thinking, and organizational skills.
-Excellent communication, both verbal and written, with attention to detail.
-Ability to multitask and manage high-volume environments.
-Available for additional hours as required, including weekends.
Additional Information:
-Availability: Must be available on Fridays, Saturdays, and after regular working hours if needed.
-Preference: Bahraini candidates will be prioritized.
Interested candidates who matches the exact JD criteria can share your updated resume to athira.vinod@triacitsolutions.com
Strictly no calls.
To apply for this job email your details to athira.vinod@triacitsolutions.com