Website Alpha Data Recruitment
Job Details
Job Position – IT Graduate
Company Name – Alpha Data Recruitment
For Fresh Graduates in Abu Dhabi, UAE!
Join team as an IT Help Desk member in onsite managed service department.
For recent graduates with a degree in Information Technology to provide first-level IT support in a fast-paced environment. Strong communication skills are essential as you interact with clients and internal teams to troubleshoot technical issues.
Key responsibilities include:
– Onsite IT support for hardware, software, network, and system issues.
– Responding to help desk requests via various channels.
– Diagnosing and resolving technical issues at the client’s location.
– Setting up and configuring computer systems and software installations.
– Managing support tickets effectively and escalating when necessary.
– Maintaining accurate records of IT assets and assisting in issue resolution.
– Delivering technical concepts to non-technical users and participating in client meetings.
Qualifications:
– Degree in Information Technology.
– Strong IT troubleshooting skills.
– Excellent communication and presentation abilities.
– Familiarity with Microsoft Office Suite and Windows OS.
– Certifications in relevant IT fields are a plus.
– Ability to work effectively in a client-facing environment.
No experience required; onsite training will be provided. Preferred skills include knowledge of IT ticketing systems and eagerness to learn new technologies.
Join us for a competitive salary, professional development opportunities, onsite experience with advanced IT systems, and a dynamic work environment.
Important Note: Please mention the job position as “Fresh IT Graduate” in the subject line of your application email. All other CVs without this subject line will be rejected.
Email : Praveen.r@alpha.ae
To apply for this job email your details to Praveen.r@alpha.ae