Website Happiest Minds
Job Details
Job Position – IT Service Desk Engineer
Company Name – Happiest Minds
Location: Abu Dhabi, UAE
Experience: 3–6 Years
Salary: AED 8,000 – 10,000 per month
For candidates currently based in the UAE. UAE-based candidates will be given priority.
To provide L1/L2/L3 technical support and manage day-to-day IT infrastructure and end-user support.
The ideal candidate should have strong hands-on experience in Microsoft 365, Active Directory, Azure AD, Windows Server, networking and IT troubleshooting.
KEY SKILLS
-Microsoft 365 – Exchange Online, Teams, SharePoint & OneDrive
-Active Directory & Azure AD
-Windows Server – 2016/2019/2022
-DNS, DHCP & Group Policy
-LAN/WAN, TCP/IP, VPN & Wi-Fi
-Cisco Routers & Switches
-Firewall & Endpoint Security
-SCCM / Patch Management
-L1/L2/L3 IT Support & Troubleshooting
KEY RESPONSIBILITIES
-Provide end-user technical support and incident resolution.
-Manage Microsoft 365 users, mailboxes and administration.
-Troubleshoot hardware, software, network, VPN, printer and server issues.
-Support Active Directory, Azure AD and Windows Server environments.
-Manage endpoint security, patching and security policies.
-Support backup and IT infrastructure operations.
-Coordinate with vendors and internal teams to resolve technical issues.
Email : vijayalakshmi.p@happiestminds.com
Subject: IT Service Desk Engineer – Abu Dhabi
mention:
-Total Experience
-Relevant Experience in IT Service Desk / IT Support
-Relevant Experience in Microsoft 365 Administration
-Relevant Experience in Active Directory & Azure AD
-Current Salary (CTC)
-Expected Salary (CTC)
-Notice Period / LWD
-Current UAE Location
-Preferred Work Location
-Current / Last Company
-Visa Status
-Reason for Job Change
-Contact Number
To apply for this job email your details to vijayalakshmi.p@happiestminds.com