Website CPECC
Job Details
Job Position – IT Support Engineer
Company Name – CPECC
Technical Support & Desktop Management:
– Provide first-line support for hardware, software, and network-related issues.
– Install, configure, and troubleshoot desktops, laptops, printers, and peripherals.
– Manage user accounts, access rights, and IT security settings.
– Assist in resolving issues related to Windows OS, Office 365, and business applications.
– Maintain and update IT documentation, asset inventory, and support records.
IT Administration & Infrastructure Support:
– Administer and monitor IT infrastructure, including servers, network devices, and storage systems.
– Manage Active Directory, group policies, and email configurations.
– Perform routine maintenance, patch management, and system updates.
– Ensure data backups, disaster recovery planning, and IT security compliance.
– Support VoIP systems, VPNs, and remote access solutions.
IT Asset & Vendor Management:
– Maintain IT asset records, ensuring timely procurement and upgrades.
– Coordinate with vendors and service providers for IT hardware/software purchases and support.
– Monitor IT inventory and ensure optimal resource allocation.
Qualifications & Skills:
– Education: Bachelor’s degree in IT, Computer Science, or a related field.
– Experience: 5+ years in IT support, desktop support, or system administration.
Technical Skills:
– Strong knowledge of Windows OS, Office 365, and enterprise applications.
– Experience with Active Directory, DNS, DHCP, and network troubleshooting.
– Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms.
– Basic knowledge of cybersecurity principles and data protection.
– Ability to troubleshoot and resolve hardware and software issues efficiently.
Soft Skills:
– Strong analytical and problem-solving abilities.
– Excellent communication and interpersonal skills.
– Ability to work independently and manage multiple tasks effectively.
Email : recruitment@cpecc.ae
To apply for this job email your details to recruitment@cpecc.ae