Website Triac Solutions
Job Details
Job Position – IT Support Engineer
Company Name – Triac Solutions
Location: Dubai
Current Location of the applicant: UAE
Experience Required: 6+ years
Notice Period: Immediate joiners only
End User Services Support tasks:
-Service desk support
-Troubleshooting desktop / laptop OS issues.
-Support for standard software issues
-Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
-Installation / re-installation / configuration of systems, printers, scanners.
-Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
-Installation / re-installation / configuration of in-scope client software / applications
-Installation / configuration of e-mail clients
-Troubleshooting e-mail client related issues
-Troubleshooting printer / scanner related issues
-Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client
-Support for local area network issues (LAN), DHCP client
-Install antivirus software and check virus definition auto updates
-Install approved patches onto desktops / laptops.
-Configure Print Queues for Servers / Users / Groups
-Troubleshoot print queue related issues
-Configure appropriate rights and permissions for accessing printers
-Remove virus from respective desktop / laptop with the antivirus software
-Desktop /Laptop support -Package new OS version
-Desktop /Laptop support -Package new software version
-Package OS service pack
-Package software service pack
-Desktop /Laptop support -OS packaging planning reports
-Software packaging planning reports
-Deploy software patches
Strictly no calls.
Interested candidates who matches the exact JD criteria can share your updated resume to athira.vinod@triacitsolutions.com
To apply for this job email your details to athira.vinod@triacitsolutions.com