Website Dicetek LLC
IT Support Executive Jobs in Dubai
Position Title : IT Support Executive
Reports to : IT Manager
Department : Information Technology
Provide required IT Helpdesk support for various Business Users for the smooth functioning of IT related business activities and Assets management.
Financial Data & Number of Staff Supervised:
Accountable for hardware (Desktop/Laptop/Printers/Monitors) uptime for all users in UAE
Accountable for connectivity uptime for Tablets of Van sales team
Trouble shooting various software (Windows/Android/iOS/ MS Office/Google Mail/Mobicontrol) related issues reported by Users at the first level (L1) and escalate the issue if required.
Supports Warehouse team during stock takes
Configuration of new PC’s / Laptop / Tablet for users and Van locations
Tracking and Managing of Data Sim Cards
Reset of Google Account password
Resolve LAN / WiFi Network related issues reported by users for the smooth functioning and accessibility of users
Employee Checklist clearance. Assets clearance, Biometric access, Email, AD access, etc.
2) Performance Indicators
Location / Warehouse / Van uptime
Location / Van uptime
IT Helpdesk / email request forms
IT Helpdesk Tickets
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To apply for this job please visit dicetek.talentrecruit.com.