Website Monjasa
Job Details
Job Position – IT Supporter
Company Name – Monjasa
A leading global partner in the oil and shipping industry who believes strongly in driving Personal Business. We aim to inspire our business partners and become first choice by challenging status quo with our original solutions. We are thus on the lookout for a colleague who can identify with Monjasa’s values and is capable of building strong relations both internally and externally.
You will join our innovative and task-oriented IT team. Additionally, by upholding the standard quality of group-wide operations, as our new IT Supporter stationed in the Dubai office, you will have the opportunity to collaborate with our knowledgeable and professional colleagues globally.
Furthermore, you will oversee and be responsible for handling IT support duties, which include responding to user inquiries through the helpdesk system, serving as a liaison between support and infrastructure, and streamlining departmental processes and practices.
Areas of focus
- Maintaining and handling internal support requests
- Handling the onboarding or offboarding process of employees
- Monitoring internal systems and assisting users with new platforms and technologies
- Performing purchasing and controlling the asset and IT inventory
- Providing first- and second-level support to all vessels
- Supporting regional sister offices (mainly in the Middle East and Africa)
Your professional skills
- Relevant IT education
- Minimum 3 years’ experience in a similar role
- Experience with oil and shipping is an advantage.
- An experienced user of Microsoft administrative applications
- Fluent in both written and verbal English
Support foundation:
- Navision
- Microsoft365
- Windows365
- Windows 11
- Microsoft Azure
- Intune
- SharePoint
- MS Teams
- OneDrive
- Jira
- Endpoint Central
Your personal skills
- Proactive and robust
- Detail-orientated with a high-quality focus
- Responsible and honest
- Flexible and inquisitive with a well-developed sense of urgency
- Adaptable, approachable, and able to work in a dynamic environment
To apply for this job please visit careers.monjasa.com.