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IT Systems Coordinator

  • Full Time
  • Jeddah
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website ACCIONA

Job Details

Job Position – IT Systems Coordinator

Company Name – ACCIONA

SALES OPERATIONS

Location: Jeddah, KSA

Key Responsibilities

1. System Documentation & Communication: Develop and maintain system documentation, including procedures, communication methods, and review processes to control the project phases effectively.
2. System Implementation & Testing :Coordinate new system rollouts, ensuring functionality and stability through testing, adjustments, and final delivery to users.
3. System Maintenance & Support: Oversee system maintenance, implementing necessary updates in response to organizational, policy, or legal changes to provide optimal support.
4. Sales & Demand Management: Handle agency requests, plan train schedules to meet demand, and manage the setup of commercial offers, train allocations, and quota adjustments based on current demand.
5. Passenger Claims & Compensation: Process financial compensation for passenger claims, handling issues like delays, cancellations, or sales system errors (e.g., payment issues, ticketing errors).
6. Reporting & Data Management: Prepare reports for regulatory bodies (e.g., Transport General Authority) and clients, manage an internal PostgreSQL database, and create automated Excel VBA processes for data integration.
7.Analysis & Report Generation: Develop and review Excel and Power BI reports from system data, ensuring sales operations meet customer needs and system errors are addressed with corrective actions.

Skills
-Proficiency in SQL and database management (PostgreSQL preferred)
-Strong Excel skills, including VBA programming
-Familiarity with ticketing systems, fare management, and quota control

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to recruitmentme@acciona.com

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To apply for this job email your details to recruitmentme@acciona.com