Website Sobha Realty
Job Details
Job Position – L1 Support Engineer
Company Name – Sobha Realty
Are you passionate about troubleshooting tech issues and helping users?
Join team and be the first line of defense in keeping our IT systems running smoothly!
No of Positions: 8
Location: Dubai
Experience: 3-5 years
Education: B.E/B.Tech (Mandatory)
Responsibilities:
-Serve as the first point of contact for IT support queries
-Troubleshoot and resolve hardware, software, and network issues
-Manage and track support tickets to resolution
-Maintain documentation and create knowledge base articles
-Conduct training sessions on basic IT processes
-Provide remote assistance and install/configure software & hardware
-Collaborate with IT teams for complex issues
Skills We’re Looking For:
-Knowledge of Windows/macOS, networking basics & ITSM
-Strong troubleshooting and problem-solving skills
-Excellent communication and customer service skills
-Ability to adapt, learn quickly, and manage time effectively
-Awareness of cybersecurity principles and IT policies
Bonus: Certifications like CompTIA A+ or Microsoft certifications are a plus!
Email : prakash.francis@sobharealty.com
+971 551470387
To apply for this job email your details to prakash.francis@sobharealty.com