Website Dr. Sulaiman Al Habib Hospital
Job Details
Job Position – Patient Experience Officer
Company Name – Dr. Sulaiman Al Habib Hospital
The ideal candidate will play a key role in enhancing patient satisfaction and ensuring top-tier service standards throughout the patient journey.
Key Responsibilities:
Ensure exceptional patient service delivery across all touchpoints.
Resolve patient concerns promptly and professionally.
Monitor and improve patient feedback mechanisms.
Coordinate with clinical and administrative teams to enhance patient care experience.
Prepare reports and suggest service improvement initiatives.
Qualifications:
Minimum 3 years’ experience as a Patient Experience Officer or in Patient Relations in a hospital setting.
Medical background with administrative capabilities will also be considered.
Fluency in Arabic (speaking, reading, and writing) is essential.
Strong interpersonal, communication, and problem-solving skills.
Ability to work in a fast-paced healthcare environment.
To apply for this job please visit careers.drsulaimanalhabib.ae.