Website VOGO Hotel
Job Details
Job Position – Reservation Agent
Company Name – VOGO Hotel
If you have a passion for providing exceptional guest service, a strong background in hospitality, and thrive in a fast-paced, guest-focused environment, we want you to help us deliver an unforgettable experience to our guests!
Key Responsibilities:
Manage guest reservations via phone, email, and online platforms, ensuring accuracy and a seamless booking process.
Provide guests with information about the resort’s services, amenities, and facilities.
Respond promptly and professionally to all reservation inquiries, ensuring a high level of customer satisfaction.
Maintain and update the reservation system, ensuring all bookings are accurately recorded and managed.
Work closely with other departments to ensure smooth guest arrivals, departures, and special requests.
Handle cancellations, modifications, and no-shows in accordance with company policies.
Monitor room availability and occupancy levels, coordinating with the Front Office team to maximize room sales.
Provide personalized guest service, anticipating needs and offering assistance when required.
Ensure compliance with hotel policies and procedures while maintaining a high standard of professionalism and courtesy.
Email : careers.abudhabi@vogohotels.com
To apply for this job email your details to careers.abudhabi@vogohotels.com