Website Whitehats LLC
Table of Contents
Job Details
Job Position – Senior IT Field Engineer
Company Name – Whitehats LLC
Location – Dubai
Whitehats LLC is looking for an experienced Senior IT Field Engineer to join our technical services team in Dubai. This is a hands-on, customer-facing role involving field support, IT infrastructure, servers, networking, Microsoft 365, cloud, cybersecurity, backup and end-user support across customer environments.
Key Requirements
– 3+ years of hands-on IT infrastructure / field support experience
– Bachelor’s degree in IT / Computer Science / Computer Engineering or related field
– Strong experience with Windows Server, Active Directory, Microsoft365 & Azure
– Hands-on networking experience — VLAN, VPN, routing, switching, Wi-Fi
– Experience with VMware / Hyper-V and physical servers
– Experience with FortiGate / Sophos / Cisco / Ubiquiti or similar
– Knowledge of backup & disaster recovery – Veeam / Acronis / Azure Backup
– Strong customer-facing and troubleshooting skills
– Experience with an MSP / IT Service Provider / System Integrator is strongly preferred
– Willingness to travel to customer sites across Dubai and other Emirates
If you are an experienced IT infrastructure professional who enjoys hands-on field work and solving complex customer IT issues, we’d like to hear from you.
Email: aswathy.jyothish@whitehats.com
Please mention “Senior IT Field Engineer – Dubai” in the subject line.
To apply for this job email your details to aswathy.jyothish@whitehats.com