Website Alpha Data Recruitment
Job Details
Job Position – Senior Network Administrator
Company Name – Alpha Data Recruitment
JOB PURPOSE
The role holder is responsible for development and deployment of data network solutions and voice services including operational testing, support process development, general release planning and deployment and conducting end user training
KEY RESPONSIBILITIES / ACCOUNTABILITIES
Conduct daily operations ensuring that work processes are optimally delivered
-Provide management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests
Participate in the operations of the data network and voice services throughout the Smart Dubai enterprise including hardware and software (e.g. switches, network management system, operating systems, middleware, and network management applications etc.)
-Assist in the deployment of data network and voice services including operational / stress testing, capacity planning, deployment, general release planning, load balancing and conducting end user training
-Identify and resolve complex data network and voice services problems utilizing structured troubleshooting methods, techniques and tools
-Integrate and schematically depict communication architectures, topologies, hardware, software, transmission and protocols into complete voice service configurations
-Develop data network architectures and standards and integrating them in the enterprise architecturePerform data network and voice services operations (proactive and reactive) through use of software/hardware diagnostic tools, problem diagnosing and network recovery process
-Assist in defining the service level agreements with data networks and voice services clients to manage efficient delivery of services for the leased lines service
-Assist in conducting physical tests in co-ordination with the vendors for data network and voice services on deployed networks in client environments to ensure the quality of service
-Maintain management databases, network device configurations and network diagrams for network infrastructure including the development of database requirements, and establishment of data file backups
-Co-ordinate the procurement of network devices for deployment in the client environment
-Generate incident tickets providing details about the incident, time of complaint, expected completion time etc
-Support all issues pertaining to troubleshooting data networks and voice services, including investigation of the issue, conducting root cause analysis, escalating problems to other team members or vendors to ensure resolution of the problem at the earliest
Location : Dubai
Email : neema@alphadxb.com
To apply for this job email your details to neema@alphadxb.com