Website B2 IT Consultant
Job Details
Job Position – Sr Systems Engineer
Company Name – B2 IT Consultant
Responsible for managing End user support activities.
– Responsible for Incident Handling, Service Requests and Escalation Management.
– Ensure 100% SLA compliance & Driving initiatives to improve SLAs by analysis and Responses
– Should be an active Team Player across various IT domains
– Managing Incidents, Requests, Problem & IMAC
– Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi Fi Configuration, Application Software Configuration, VOIP Phone, and others as assigned
– Professional and proactive approach in resolving End User issues
– Owner for Daily/Weekly/Monthly reviews for the tower
– ITIL V3 Foundation Certified
– Good Communication skill, English and Arabic
Required for Dubai Location please send cv to nikhil.shirsat@techmantraglobal.com
To apply for this job email your details to nikhil.shirsat@techmantraglobal.com