Automation Support Engineer

Job Details

Job Position – Automation Support Engineer

Company Name – Mindpool Technologies

CC&B
Location: – Abu Dhabi
Mode of hiring/Duration: -Permanent

For a candidate to join Automation Operation Technology area that have excellent experience that is support, integrate, and optimize the entire OT ecosystem including – SCADA, AMI, GIS, OMS,

KEY ACCOUNTABILITIES:
Job Specific Accountabilities
• Assists in resolving problems and issues with Automation Operation Technology Systems as they arise or refers complex problems for resolution.
• Interacts with users in the call centre to help identify issues; troubleshoot problems and provides solutions related to CC&B applications.
• Insight knowledge on the SCADA system architecture & subsystems in order to provide the necessary
• Insight knowledge on the AMI/AMR system architecture & subsystems such as HES, MDMS, Data

Job Description: –
Minimum 1-2 year of GIS, SCADA, Control Room & AMI/AMR support systems
• High-level experience of Oracle CC&B
• Utility industry experience working directly for utility is a plus.

MINIMUM EXPERIENCE & KNOWLEDGE & SKILLS
• Experience in Distribution Operation and utilities practices preferred.
• Experience with GIS, SCADA, Control Room & AMI/AMR systems.
• Experience of other utility products build on OUFA
• Should possess core Automation Operation Systems including but not limited to GIS, SCADA, Control Room, Field work and operations.
• Should possess core meter to cash oracle CC&B functional expertise including but not limited to billing, payments credit & collections, meter and field work and operations. Professional Certifications
TECHNICAL COMPETENCIES:
• Support Experience with GIS, SCADA, Control Room systems
• Experience with AMI/AMR experience in Oracle CC&B.
• Experience in working with Call Center Systems.
• Proficient in MS Office Applications, such as Excel, Word, PowerPoint, etc. • Very Good analytical and problem solving skills.
• Good skills in working in and/or supporting Automation operation systems & Customer Service Center

Emal : vijin@mindpool-tech.com others kindly share or like as it helps the right candidates.

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