Website Saudi German Hospital
Job Details
Job Position – Customer Service Supervisor
Company Name – Saudi German Hospital
Native Arabic Speaker
Location: Ajman
Industry: Healthcare / Hospital Setup
Availability: Immediate joiners preferred
Are you a Native Arabic Speaker with strong leadership experience in customer service within a hospital setup?
We are looking for a Customer Service Supervisor to join our team in Ajman who can lead, mentor, and elevate our front-line service standards for patient satisfaction.
Requirements:
Native Arabic speaker (mandatory)
Proven experience as a Customer Service Supervisor or similar role in a hospital or healthcare facility
Strong communication and interpersonal skills
Ability to handle patient queries and complaints with professionalism
Excellent team management and training skills
UAE healthcare experience preferred
Key Responsibilities:
Supervise and guide the customer service team in delivering exceptional patient care
Ensure smooth and professional handling of inquiries, appointments, and feedback
Monitor service standards and implement improvements where necessary
Liaise with internal departments to resolve patient concerns efficiently
Generate regular reports on service metrics and team performance
Email : Careerajmshj@saudigerman.com
To apply for this job email your details to Careerajmshj@saudigerman.com