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Customer Support Officer

  • by
  • Full Time
  • Dubai

Orient Financial Brokers

Customer Support Officer Jobs in Dubai

 

About the job

Your job shall be to maintain day to day activity of the brokerage operation of our firm which mainly consists of accounting-cum-administrative control of the transactions entered by the clients of the firm with our principals.

General Requirements:

  • Checking the client account opening forms, sending the same to our principals for approval,
  • Advising client fund after getting approved from the principals
  • Ensure practices abide by internal guidelines and external regulations
  • Checking the funding account statement, reporting any error to principals
  • Checking client statements
  • Checking commission report
  • Monitoring clients margins on ongoing basis
  • Informing clients about margin calls, answering client queries related to their equity, positions, funds and margin calls
  • Preparing and submitting periodical reports from time to time as instructed.

Skill Requirements:

  • Excellent attention to details
  • Ability to work on multiple tasks to tight deadlines
  • Awareness of market and industry trends
  • Exceptional client and relationship management ability
  • Strong written and verbal communication skills

 

 

To apply for this job please visit www.linkedin.com.