Website Halian
Job Details
Job Position – EMR Support Analyst
Company Name – Halian
Location: Dubai (Hybrid; On-site & Remote)
Duration: 12-month extendable contract
Start Date: Immediate or within 30 days notice maximum
The ideal candidate should have hands-on experience providing technical support for EMR modules, including troubleshooting, configuration, and user assistance. They should also have experience conducting on-site training sessions.
What You’ll Do:
??Serve as the first point of contact for EMR users, resolving issues related to software functionality, access, data integrity, and performance
??Troubleshoot errors in patient records, billing, e-prescribing, and reporting tools
??Support EMR upgrades, HL7/FHIR integrations, lab interfaces, third-party apps
??Maintain a knowledge base to streamline support and improve resolution times
??Build strong relationships with healthcare staff, offering best practice guidance and proactive communication
??Occasionally travel to client sites for hands-on training and support
Qualifications:
??4+ years of experience in EMR support and training
??Strong understanding of healthcare workflows and medical terminology ??Excellent communication, problem-solving, and interpersonal skills
??Experience with HL7, FHIR, and hospital software systems
??Proactive team player with a great attitude and willingness to collaborate
??Ready to start immediately or within 30 days notice maximum
Email : Jean.Florendo@Halian.com
Not interested but know someone who might be? Referrals are welcome!
NOTE: Only candidates with relevant experience will be contacted.
To apply for this job email your details to Jean.Florendo@Halian.com