Website Match Perfumes
Job Details
Job Position – Help Desk Technician
Company Name – Match Perfumes
Location: Jeddah, Saudi Arabia
Employment Type: Full-time
Requirements:
– Bachelor’s degree in Information Technology or related field
– Minimum 1 year of experience in IT support/help desk
– Strong troubleshooting skills (hardware, software, network)
– Familiarity with help desk ticketing systems
– Excellent communication and problem-solving abilities
– Valid membership with the Saudi Council of Engineers (SCE)
Responsibilities:
– Respond to technical support requests and incidents
– Diagnose and resolve IT issues efficiently
– Escalate unresolved problems to appropriate support levels
– Record and update all issues in the ticketing system
– Provide remote and on-site support to end users
– Ensure user satisfaction and system uptime
Required documents:
– Updated CV (PDF format)
– Copy of your university degree
– Valid SCE membership
Email: career@matchperfumes.com
To apply for this job email your details to career@matchperfumes.com