Hospitality Platforms Support Executive

Job Details

Job Position – Hospitality Platforms Support Executive – Level 2

Company Name – Mindtel Global

Systems: Oracle Simphony POS & Opera PMS (Fusion)

Duration: 1 Year Contract

Location: Client Office – Dubai (Onsite)

Experience Required:
– 4+ years hands-on experience with Oracle Simphony POS (v2.x)
– 2+ years experience with Oracle Opera PMS (Fusion)

Key Responsibilities:
– Level 2 support for Simphony POS across multiple properties
– Configuration & support (EMC, R&A, Transaction Services, Menu Management)
– Incident handling, UAT & rollout support
– Level 2 support for Opera PMS (Reservations, Front Desk, Profiles, Cashiering)
– Troubleshooting integrations with Finance, CRM & channel managers
– Vendor coordination & integration calls

Skills:
– POS integrations with Finance / ERP / Inventory / BI
– Basic SQL knowledge
– Strong troubleshooting & communication skills

Preferred:
– Hospitality / F&B group experience
– Oracle R&A knowledge
– UAE Driving License (plus)

Email: tahera@mindtelglobal.com / tahir@mindtelglobal.com

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