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IT Support Engineer

  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Kazamer Tax Consultant

Job Details

Job Position – IT Support Engineer

Company Name – Kazamer Tax Consultant

This role is vital in maintaining the efficiency and security of our IT systems, ensuring seamless technology support for all departments.

Key Responsibilities

  • Provide technical support to end-users for hardware, software, and network-related issues.
  • Install, configure, and maintain IT equipment including desktops, laptops, printers, and servers.
  • Monitor system performance and troubleshoot any issues to ensure minimal downtime.
  • Manage user accounts, permissions, and access rights using Windows Active Directory.
  • Perform regular data backups and ensure data recovery protocols are up to date.
  • Ensure network security by implementing firewalls, antivirus software, and security patches.
  • Assist in the deployment and maintenance of internal applications and software.
  • Maintain documentation of system configurations, procedures, and problem resolutions.
  • Coordinate with vendors for procurement and support services when required.
  • Provide training and support to staff on IT tools and best practices.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or system administration (minimum 2 years preferred).
  • Strong knowledge of Windows OS, MS Office Suite, and networking protocols.
  • Experience with IT ticketing systems and troubleshooting methodologies.
  • Familiarity with cybersecurity standards and backup systems.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to manage multiple tasks in a fast-paced environment.

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To apply for this job please visit www.careers.kazamer.com.