Website Jumbo Force
Job Details
Job Position – Key Account Manager
Company Name – Jumbo Force
Any Asian Nationality
Manpower / Staffing Industry Experience in the UAE is Mandatory
No Service Charge or Hidden Fees
Location: Dubai, UAE
Job Type: Permanent
Gender: Any
Salary: AED 5,000 – AED 5,500 per month
Nationality: Any Asian Nationality
Age: Below 35 Years
Working Schedule
Working Hours: 09:00 AM – 06:30 PM
Working Days: 5 Days per Week
Benefits
-Company Visa Provided
-Medical Health Insurance Provided
Key Responsibilities
Client Management & Account Handling
-Act as the primary point of contact for assigned key clients
-Manage client expectations regarding manpower deployment and service delivery
-Conduct regular client meetings, reviews, and performance discussions
-Handle escalations and ensure timely resolution
-Ensure compliance with contractual agreements, SLAs, and service standards
Account Growth & Business Expansion
-Identify opportunities for account growth and additional services
-Support contract renewals, pricing discussions, and scope enhancements
-Collaborate with sales and leadership teams to drive business growth
-Ensure long-term client retention and satisfaction
Manpower & Employee Management
-Manage end-to-end manpower operations for 150–200 employees
-Oversee recruitment, onboarding, deployment, replacements, and exits
-Monitor attendance, shifts, leaves, and employee discipline
-Address employee concerns and grievances
-Drive employee engagement, productivity, and retention
Payroll & HR Operations
-Verify attendance, overtime, incentives, and deduction records
-Coordinate payroll inputs within defined timelines
-Support accurate salary processing and payroll-related inquiries
-Assist with statutory compliance and audit requirements
Employee Documentation
-Prepare and issue salary certificates, employment letters, NOCs, ID badges, and client-specific documents
-Maintain employee records and documentation
-Ensure timely processing of employee requests
Operations Management
-Manage complete operational activities for assigned client accounts
-Ensure uninterrupted manpower services and operational continuity
-Monitor KPIs and implement corrective actions when required
-Coordinate with HR, Payroll, Finance, and Compliance teams
-Handle operational challenges and emergency situations
-Ensure adherence to company policies and client standards
Skills & Competencies
-Strong experience in manpower/staffing operations
-Excellent client relationship and communication skills
-Hands-on experience in payroll input management
-Ability to manage large workforce operations (150–200 employees)
-Strong documentation and process management skills
-Excellent problem-solving and multitasking abilities
Qualifications & Experience
-Bachelor’s degree in any discipline (MBA Preferred)
-3–7 Years of Experience in Key Account Management
-Manpower / Staffing Industry Background is Mandatory
-Experience managing large on-roll/off-roll workforce preferred
Interested candidates may apply with their updated CV with the subject line: ” Key Account Manager ”
Email: Glerin.Philip@jumboforce.ae
WhatsApp: +971521934799
No Service Charge | Immediate Joining Preferred
To apply for this job email your details to Glerin.Philip@jumboforce.ae