Website Net2source
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Job Details
Job Position – L1 Support Service Manager
Company Name – Net2source
Location: Abu Dhabi
Key Requirements:
1+ years of experience in L1/Application Support.
Hands-on experience with Jira ticket management.
Knowledge of ITSM, Incident Management and Service Requests.
Ability to troubleshoot and resolve L1 issues.
Understanding of SLAs, ticket prioritisation and escalation.
Fluent communication skills in both Arabic and English (Mandatory).
Email : hamsa@net2source.ae
To apply for this job email your details to hamsa@net2source.ae