Website Libatel
Job Details
Job Position – Technical Support Officer
Company Name – Libatel
Location : Customer Site (on-site)
Responsibilities:
Provide L1 & L2 technical support for hardware, software, and end-user issues
Perform desktop administration, troubleshooting, and Windows support
Manage IT assets and maintain accurate inventory records
Handle incidents and service requests using ITSM tools
Provide on-site support and regular reporting to the line manager
Qualifications:
2–5 years of experience in IT Technical Support / Service Desk roles
Strong knowledge of Windows administration, hardware troubleshooting, and IT infrastructure
Experience with ITSM tools and IT asset management
Relevant certifications are preferred: ITIL, CCNA, Microsoft 365 Certified
Good communication skills in English and Arabic
Salary: AED 9,000 – AED 10,000 per month
Email : workwithus@libatel.com and mention “407 – Technical Support Officer” in the subject line.
To apply for this job email your details to workwithus@libatel.com