Technical Support Representative

Job Details

Job Position – Technical Support Representative

Company Name – Teleperformance

Location: Dubai

Preferably Arabic speaker.
Experience: Minimum 1 year Experience in *Contact Center*

Summary:
Experienced Customer Service Representative with a strong background in handling inquiries, complaints, and technical support for major home appliance brands. Skilled in managing high-volume calls, providing accurate product knowledge, and troubleshooting appliance issues to ensure customer satisfaction.

Key Skills:
– In-depth knowledge of major home appliances (refrigerators, washing machines, ACs, etc.)
– Phone, email, and live chat support
– Warranty claim processing and service scheduling
– Upselling extended service plans or accessories
– Calm, solution-oriented communication style

NOTE: ONLY APPLICATIONS IN UAE WILL BE CONSIDERED*

Email: sandramohamed.serag@teleperformance.com

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