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Technical Support Services

  • by
  • Full Time
  • UAE
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Nair Systems

Job Details

Job Position – Technical Support Services

Company Name – Nair Systems

Wealth Systems for UAE operations with the following terms & conditions.

Relevant Experience

7 years’ experience of which at least 4 years should have been in a similar position in a reputed bank / financial institution. The candidate should have experience in delivering and supporting the wealth management solutions. Having experience in Advent solutions such as APX, Tradex, Syncova and Investrack is a definite plus

Required Services

Prepare Technical Specification, Functional Specifications for assigned projects by himself or in conjunction with Vendors, Business Analyst or Business users for implementation.
Participates in the Business Workshops or Business Meetings with respective Team Leaders for detailed analysis and design of the expected systems with vendors or internally.
Responsible for Task Planning (WBS), Time Estimation and Resource estimation.
Responsible for the development/support of related software modules, components, integration modules, bespoke development for the projects as required.
Recommends multiple technical option / solution with appropriate information for the team leaders to choose a particular option.
Make technical recommendations on Solution and systems to improve processes.
Responsible for the technical design of the applications assigned.
Provide First and Second Line Support to all the assigned applications
Follow-up and track Services, Co-ordinate Vendor Support Issues, respond to service tickets in a timely fashion.
Track, resolve and report incidents and known errors through the approved processes.
Follow the mandatory and obligatory standards set by the management in delivering the services.
Completion of the assigned tasks to satisfy the Users’ needs and within the agreed upon time parameters
Assist in Test Cases Preparation, Test Cases Execution, System and Integration and User Acceptance Testing
Uncover, elevates, quantifies, and confirms the critical business issue related to business applications

Terms and conditions
Joining time frame: 2 weeks (maximum 1 month)

The selected candidates shall join Nair Systems – UAE and shall be deputed to one of the leading Banks in UAE.

Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystems.com

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To apply for this job email your details to nishanthini.suda@nairsystems.com