Website AL Zaabi Group
Job Details
Job Position – Automotive Service Advisor
Company Name – AL Zaabi Group
Arabic speaker
-Can perform a walk-around ocular inspection for check-in indicating the details of the customer, the details of the car, and the customer’s concerns
-Receives inquiries and offers automotive workshop services and
-assistance by initial consultative vehicle repair advice to the customer
-Schedules customers for service appointments
-Writes service orders and descriptions of problems and repairs
-Translates customers’ repair problems into standard repair terminology
-Answer questions about service outcome
-Explains repairs to customers and the extent of the work needed to be done
-Test-drive vehicles to confirm service repairs
-Estimate the cost and time needed for repairs
-Inform customers upon completion of repairs and when the vehicle is ready for pick-up
-Handles customer complaints
-Follow up with the customers as to the quality of work done, cleanliness,
-timely delivery, next service reminder, and request for customer referrals
Requirements:
-Bachelor’s Degree or its equivalent, qualification certificate, and other automotive training & sales certificates
-Proven work experience in the automotive industry.
-Advanced knowledge of modern vehicle variants and models.
-Complex problem-solving skills.
-Ability to operate diagnostic equipment.
-Good communication skills.
-Ability to work in a fast-paced working environment
-Driving License (preferred)
Job Type: Full-time
Location: Dubai/DIP
Email : elham@alzaabigroup.com
To apply for this job email your details to elham@alzaabigroup.com