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Junior IT Support Engineer

  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website Nagarro

Job Details

Job Position – Junior IT Support Engineer

Company Name – Nagarro

Minimum of 1 to 2 years of experience in IT support.

Location: UAE, Dubai

1) Functional Expertise:
– Analyze business processes and user requirements.

– Collaborate with stakeholders to gather and document system requirements.

– Troubleshoot and maintain network infrastructure, systems architecture, backup solutions, Wi-Fi, firewall, switches, databases, and applications (e.g., Apache, Nginx, Hyper-V).

– Monitor regular updates for operating systems and antivirus software.

– Implement and maintain security measures to protect IT systems, networks, and data.

– Ensure compliance with relevant regulations and standards.

– Develop detailed technical specifications and documentation for systems and applications.

2) Technical Expertise:

– Operating Systems:

– Proficient in Windows, Linux, and macOS administration.

– Networking:

– Configure and manage Wi-Fi, switches, and routers.

– Server Administration:

– Knowledge of Active Directory, DNS, and DHCP.

– Familiarity with Cisco Call Manager.

– Skilled in VMware and Hyper-V virtualization technologies.

– Regularly perform backups and plan for disaster recovery.

– Security:

– Implement antivirus solutions, monitor, and troubleshoot.

– Configure firewalls, and manage IPS and IDS.

– Understand vulnerability assessment and follow security best practices.

– Hardware:

– Manage servers, desktops, laptops, and peripherals like printers, Wi-Fi devices, QNAP, NetApp, CCTV, NVR, and biometric systems.

Email : hr.uae@nagarro.com with the relevant subject line.

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To apply for this job email your details to hr.uae@nagarro.com