Skip to content
Home » AWS Cloud Support Engineer (L1)

AWS Cloud Support Engineer (L1)

  • by
  • Full Time
  • Dubai
  • 1500 - 20000 USD / Year
  • Salary: 1500 - 20000

Website The Knowledge Artisans

Job Details

Job Position – AWS Cloud Support Engineer (L1)

Company Name – The Knowledge Artisans

Join us gain hands-on experience monitoring and supporting large-scale AWS environments.
Location: Dubai / Abu Dhabi / Sharjah
Experience: 0–2 Years (Freshers with AWS certification welcome!)
Shift: Rotational / 24×7 Support
Type: Full-time
What you’ll do:
– Monitor AWS environments (CloudWatch, Datadog, Splunk, etc.)
– Respond to alerts & perform first-level troubleshooting
– Escalate incidents to L2/L3 teams when needed
– Support maintenance, patching, and upgrades
– Ensure compliance & security policies are followed
What we’re looking for:
– Basic AWS knowledge (EC2, S3, IAM, VPC, RDS, CloudWatch)
– Understanding of IT infrastructure (OS, networking, storage, security)
– Strong troubleshooting skills
– Good English communication (Arabic is a plus)
– AWS Certification (Cloud Practitioner / Solutions Architect – Associate) is a bonus
Career Growth Path:
L1 Engineer ? L2 Engineer (Cloud/DevOps) ? L3 Cloud Architect / SRE
Email : seenas@theknowledgeartisans.com

Tagged as: , , ,

To apply for this job email your details to seenas@theknowledgeartisans.com