Tafaseel BPO
Table of Contents
Job Position – Call Center Agent
Company Name – Tafaseel BPO
Job Description
Job Description
– Taking calls and complaints from customers
– Scheduling call outs to customers
– Communicating with the facilities management team
– Updating the facilities management system
– Manage large amounts of inbound and outbound calls in a timely manner, logging the customer request, complaints, troubleshoot
– Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
– Follow communication “scripts” when handling different topic
Requirement
– A candidate is required with excellent English skills
– You will be happy to work shifts and you will currently be working in the UAE
– Facilities management experience is essential
– Candidates must have excellent IT skills
– You will be clear concise and confident over the telephone
– Candidates will have at least 2 years call centre experience in the facilities management arena
– Preferred experience in Real Estate or Facility Management
– Rotational Shifts
Salary : 5,000 AED
Work Location : Dubai
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To apply for this job please visit tafaseel.freshteam.com.