Website PIVOT Engineering & General Contracting
Job Details
Job Position – IT Technician
Company Name – PIVOT Engineering & General Contracting
– Monitor and respond quickly and effectively to the requests received through the Help Desk system, and Authorities: schedule repairs and follow up on issues while ultimately making sure all requests is closed to the -, satisfaction of the end users.
– Set up new user accounts, e-mail profiles, standard applications and common shared folders.
– Install and configure computer hardware, system applications, printers, scanners, copiers, network MFP and plotters.
– Responsible for installation and activation of office applications i.e. MS Office, Antivirus, AutoCAD, Adobe, Acrobat, software suite for estimating, quantity take off software.
– Troubleshoot computer system and network problems and diagnosing and solving hardware/software faults.
– Provide support for mobile device configuration.
– Provide support and service on data and voice networking architectures.
– Provide the remote desktop and telephone support for project sites end users.
– Keep all-desktops, application suites up-to-date & provide technical support on request.
– Provide the full back up for workstations and laptop data files.
– Backup and restore software licenses in Desktop PCs and laptop.
– Backup end users e-mail account.
– Receive the returned IT assets and apply the preventive maintenance procedure.
– Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
– Manage stocks of equipment, consumable and other supplies.
– Train, educate and assist end users on new software and technical systems .
Required
Email : recruitment@pivot.ae
To apply for this job email your details to recruitment@pivot.ae